Payment Conditions

At SAFARI FRANK, we want to ensure that your travel planning process is as smooth and hassle-free as possible. To help you understand our policies and procedures, we’ve outlined our payment conditions below. Please take a moment to review this information carefully, and don’t hesitate to contact us if you have any questions or concerns.

Discount

You have already been on safari with us? Then if you travel with again we offer a Guest Loyalty Program.

Payment Plans

At SAFARI FRANK, we understand that a bespoke safari adventure is a valuable investment in unforgettable memories. To make your dream a reality, we offer personalised payment plans tailored to your needs.

Enjoy the flexibility of paying for your safari in convenient instalments, with options for weekly, bi-weekly, or monthly payments. Our plans are designed to make your luxury safari more accessible, with:

  • A significantly lower initial deposit
  • A lower final payment
  • Multiple different payment options.

Don’t miss this opportunity to experience the ultimate in luxury and adventure. Contact us today to discuss your personalised payment plan and make your safari dreams a reality.

Credit Card and other Payment Methods

For your convenience, we offer credit card payment options through our secure payment system provider. Please note that a small surcharge may apply for certain destinations, ranging from 3% to 4.5% depending on the payment platform used. We will be happy to advise you on the applicable surcharge, if any, once we know your country of residence.

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Supplements and Mark-ups

Single Supplement

Please note that our scheduled safari rates are quoted per person, based on shared accommodations. While we strive to accommodate same-sex room assignments (unless otherwise requested), this cannot be guaranteed. In instances where a suitable room-sharing partner cannot be found, a single supplement fee will apply.

Price Dependent on Final PAX Number

Our curated scheduled tours are designed to ensure an intimate and exclusive experience. As such, we base our pricing on a minimum and maximum number of participants. This allows us to tailor the journey to provide a personalized and unforgettable adventure.
Please note that in the unlikely event that a safari does not meet the minimum participant requirement, we may need to adjust the pricing to ensure the tour’s viability. However, we will work closely with you to find a solution that meets your needs and exceeds your expectations.

Modification Fees for Tailored Safaris

Should you require our travel experts to make significant alterations to your bespoke safari itinerary after confirmation or payment, a fee of USD $100 per person will be applicable. This administration fee covers the intricate process of revising your tailored experience.
Additional fees may be incurred, depending on the extent of the changes requested. Please note that you will still be liable for any fees or charges imposed by Third Party Suppliers, associated with the modifications.

Additional Charges

Self-drive and Low Budget Safaris

At SAFARI FRANK, we believe that everyone deserves to experience the thrill of an African safari at least once in their lifetime. To make this dream a reality, we offer tailored self-drive safaris and camping itineraries that cater to more budget-conscious travelers.
Our team of experts will utilize their extensive knowledge to guide you in selecting the perfect vehicle, navigating the best locations, and ensuring a seamless journey through Africa’s breathtaking landscapes. We will also take care of booking your campsites through our tour operator allotment, ensuring a hassle-free adventure.
Please note that due to the limited commission earned from planning self-drive itineraries, we charge a booking fee/consulting fee of 150 EUR (USD 200) per person for every week of the trip. This fee is payable upfront and contributes to the personalized service and expertise we provide.
Please also be aware that some third-party providers may charge additional booking fees to cover their operational costs. These fees are beyond our control and will be passed on to you as part of your safari package.

Last Minute Bookings and High Season

Please note that prices may increase significantly when booking last minute and/or during high season due to limited availability. Africa’s most sought-after destinations can get crowded during peak season, and short-notice bookings often require extensive research to secure the necessary arrangements. To compensate for this additional effort, we reserve the right to charge an upfront commitment fee for last-minute, high-season bookings. To avoid this fee and ensure availability, we strongly recommend booking your African holiday at least 12 months in advance for peak season travel.

Exchange Rate Fluctuations

Currency of Suppliers

You will notice that we quote in the currency of our suppliers depending on which country they are based in, with an indicative price in other currencies. The countries and their ‘safari currencies’ are: South Africa (ZAR), Botswana (USD), Namibia (NAD/ZAR), Zambia (USD), Zimbabwe (USD), Tanzania (USD), Kenya (USD). Any price quoted or indicated on the site in a currency other than these currencies for these countries are only indicative.

Update of Price with Exchange Rates at Time of Payment

Our tour prices are quoted in the local currency of the country where the tour takes place. For your convenience, we might also provide indicative prices in EUR, GBP, AUD, and USD. Please note that these converted prices are based on exchange rates at the time of publication and may fluctuate.
To ensure fair pricing, SAFARI FRANK reserves the right to recalculate the tour price using the exchange rates at the time of:
  • Deposit payment
  • Final payment due
Our payment platform offers local payment options tailored to your country of residence. These options may convert the payment into your local currency if it differs from the supplier’s currency. This is provided for your convenience.
If you prefer to pay in a currency not listed in our system, please contact us to discuss alternative payment options.

 

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